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1.7 Based on 10 reviews
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    • Blinds 1
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Ordered blinds for kitchen window and patio door. Window blinds too short. Replacements promised, but did not arrive until I reminded them. When they did come they were still too short. We checked our measurements were correct, as ordered And we were told we would have to pay extra to get correct length. The patio blinds had numerous faults in the weave. We sent photos and again were promised replacements which we had to remind them about.... Read more

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We placed an order on July 6th and confirmed by email the measurements the same day so as to validate and activate the order that was then supposed to take three days. Having not heard from them by the following week we dropped by to find out that they didn't read the email so the order wasn't activated. So they activated it and we are still waiting by July 17th. If this doesn't have any traction by tomorrow, I'm cancelling the visa payment. ... Read more

Was this review helpful? 3 0

I have always gone to our local Blinds to Go for my window treatments. 2 months ago I went to the store and was not happy with the service. The salesperson was not helpful at all in helping me with what options I had. 2 weeks ago I thought I will try again. I want to replace some of my window treatments. The salesgirl gives me a swatch book to look at. I said can you work up a price for this, this, and this. While she was doing that I walked... Read more

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Your company an products suck!!!!!

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I bought eleven blinds about ten months ago. For that single order i needed to return to the store six times because of parts missing or a defect. I would get home only to find they had not given me the right part or another problem would exist!!! I went to lower a blind this morning and found one side not lowering. Another trip back and she tells me i need to go home and measure window and call back. I asked her if they were replacing or... Read more

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We bought two large custom-made blinds from Blinds to Go to fit our front bedrooms in the house we moved in. Over the years, the blinds malfunctioned and we returned one to have it replaced under their "lifetime" warranty. They refused, claiming it wasn't their blind! Because several years had passed and I didn't have the receipt, I ended up ordering and paying for a new one. When the other one broke recently, they said the same thing: Not our... Read more

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I'd be very surprised if any of the positive reviews on this site are posted by real customers and not Blindstogo employees. The products are poor qualify and they offer no discussion around returns or replacements - a policy which is not displayed anywhere on their website as visible terms and conditions. I'd suggest that trading standards should investigate them as I imagine that there are a lot of customers who have quite simply been robbed... Read more

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My first experience with Blinds to Go related to the cords. After a few years some of the cords frayed. I brought the Blinds back to Blinds to Go with my bill, they sent the blinds immediately to their factory and they were back in my hands in less than 48 hours. They honour their warranties and I have no qualms about highly recommending them. More recently I bought a blind, and the material had a small defect one could hardly see. They... Read more

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One of the strings on one of my blinds broke and a few other strings are frayed.(About to break anytime now) Since Blinds to Go is no longer in business in the Tampa Florida area there lifetime warranty is worthless. The blinds are just a few years old and we bought 8 blinds. What sold us on buying at Blinds to Go was there LIFETIME WARRANTY which is WORTHLESS. I strongly suggest if you are interested in blinds that have strings to open and... Read more

Was this review helpful? 0 1

Don't buy from them. They are currently messing up with me emotionally. I live in London and they sent my blinds to Bolton. I had informed them prior that I was moving home. I spoke to one of their reps and and was told they'd collect from Bolton the next day only to call them today and be told it has not been collected. They (blinds to go) further stated that they are unable to tell me when it'll be delivered. I requested their complaints... Read more

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