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    • Brackets 1
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I'd be very surprised if any of the positive reviews on this site are posted by real customers and not Blindstogo employees. The products are poor qualify and they offer no discussion around returns or replacements - a policy which is not displayed anywhere on their website as visible terms and conditions. I'd suggest that trading standards should investigate them as I imagine that there are a lot of customers who have quite simply been robbed by this joke of an outfit. The market nowadays isn't forgiving of such cowboy customer service so I'd... Read more

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My first experience with Blinds to Go related to the cords. After a few years some of the cords frayed. I brought the Blinds back to Blinds to Go with my bill, they sent the blinds immediately to their factory and they were back in my hands in less than 48 hours. They honour their warranties and I have no qualms about highly recommending them. More recently I bought a blind, and the material had a small defect one could hardly see. They offered me a new replacement blind or a further 30% discount. They are a pleasure to deal with and I... Read more

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One of the strings on one of my blinds broke and a few other strings are frayed.(About to break anytime now) Since Blinds to Go is no longer in business in the Tampa Florida area there lifetime warranty is worthless. The blinds are just a few years old and we bought 8 blinds. What sold us on buying at Blinds to Go was there LIFETIME WARRANTY which is WORTHLESS. I strongly suggest if you are interested in blinds that have strings to open and close them you buy your blinds from some other company. The blinds I bought were not cheap and now I... Read more

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Don't buy from them. They are currently messing up with me emotionally. I live in London and they sent my blinds to Bolton. I had informed them prior that I was moving home. I spoke to one of their reps and and was told they'd collect from Bolton the next day only to call them today and be told it has not been collected. They (blinds to go) further stated that they are unable to tell me when it'll be delivered. I requested their complaints procedure only to be told their complaints manager is unwilling to talk to me until the issue is... Read more

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Blinds To Go - Bad experience do Not recommend Don't waste your money! Costumer service horrible, workers are very mean people:(( Add comment

I placed an order of six blinds and one blind arrived with the wrong bracket. One would think that this is easy fix as they would just send the right part. NO! Two weeks later and still no part after 2 trips to the store and many, many phone calls. This company needs to address this issue immediately by providing a better method when someone at their factory ships packages the wrong part. Consultant at the store didn't bother to check what the correct bracket should be so had a new sent to their store twice that was wrong. RIDICULOUS! Read more

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Not recommended they mess with u psychologicaly mentally and emotionally and they keep on leading u on with this development plan it's a very sad terrifying place gets to the point of doubting ur self no matter how hopeless ur don't work there I got fired verbally and they r not even send me a termination form so I don't collect unemployment they r playing with words they should be stopped the chairman was talking down to me making false accusations and his team of manager that r either so baron washed or scared approved on it even though the... Read more

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They gave me the wrong size blinds and would Not correct it. Terrible customer service, even emailed the CEO and he was a ***! Do not go there. I am out $500 and can't do anything with the blinds they gave me. Once I tried to explain the situation they didn't care they were rude and I was very nip to them. It was obvious to me that this happens a lot. Several years prior to that I ordered blinds and they promised them in 2 days it took 2 weeks and denied the 2 day turn around and they were not nice about it. Very disappointing. Read more

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I purchased a large order, was hurried at the end and the sales person made mistakes. Upon installing the order the 2 mistakes came to my attention. I immediately contacted the store, there a re apparently no managers, I was first told that she would correct her mistake and then on a second call both that I made, n o return calls were ever placed to me, I was told " Send me pictures and I will see what I can do." That is a BS answer and I am very angry and will never do business with them again!!!!!!!!!!!!!!!!!!!!!!!!!!! Read more

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blinds were cut improperly an due not close like they should as they lap over one another plus the wand falls when you try to close the blinds---these are a 2 piece blinds set for each of the windows an they over lap each other have called the store number of times (201) to make a complaint all the sizes were in the store computer because we bought shades there an we double checked it when we arrived home an called the store -would like to have this fixed as soon as possible at your expense as its not our fault--thank you very much ARLINE VAN... Read more

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